Site Visit Life Cycle
7:45am - 8:00amArrival at the facility: Connect with key staff members, walk physical plant, establish auditing location
8:00am - 8:30am Follow-up: The first order of business for subsequent visits is the follow-up of the facility’s completion of the prior visit recommendations. The follow-up process entails review of facility implementation and completion of Harmony’s last visit recommendations.
8:30am - 3:00pm Audit: The core business of Harmony Consulting services is the chart audit. Comprehensive medical record review includes audit of current Medicare Part A patients. This process enables the consultant to identify areas of opportunity in:
Analysis: During the visit, the consultant collects facility-generated Medicare reports to fax to the Harmony Healthcare corporate office. The corporate office completes a comprehensive and detailed analysis which is returned to the consultant by the end of the site visit for discussion purposes. Areas include:
3:00pm - 5:00pm Exit Conference:At the end of each visit, an exit conference is performed with the Administrator, MDS Coordinator, Director of Nursing, Rehab Director and Therapy Staff. (Referred to as the Medicare Team). The facility may opt to invite other team members; i.e., Business Office Manager and Nurse Unit Managers, Admissions, Social Service and Discharge Planners.
Off Site
The Report Details:
Check out what to expect of a Harmony site visit.