Harmony Healthcare Blog

AHCA Provider Lounge Series: Solving the Staffing Dilemma

Posted by Kris Mastrangelo on Tue, Nov 27, 2018

C.A.R.E.

Compliance • Audits/Analysis • Reimbursement/Regulatory • Education/Efficiency


Interview with Craig Cornett, President/CEO of California Association of Health Facilities 

Pam Duchene, Vice President of Education and Training at Harmony Healthcare International (HHI), interviews Craig Cornett, President/CEO of California Association of Health Facilities (CAHF), in the 2018 AHCA Provider Lounge.  As President/CEO of CAHF, Craig Cornett is tasked with helping his member facilities navigate the sea of regulatory change.   With new staffing mandates in California, Craig explains that many facilities are now facing workforce crises, especially when it comes to staffing CNAs.   With the help of a state and federally funded grant, CAHF is assisting their facilities with CNA training.  Craig believes that in California alone they will need 20,000 new CNAs within the next four years.

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Topics: Staffing

AHCA Provider Lounge Series: SNF Staffing Amid Regulatory Challenges

Posted by Kris Mastrangelo on Thu, Apr 05, 2018

C.A.R.E.

Compliance • Audits/Analysis • Reimbursement/Regulatory • Education/Efficiency


Interview with Don Pelligrino, CEO and Owner of Bridgeway Healthcare

Kris Mastrangelo, President of Harmony Healthcare International (HHI) interviews Don Pelligrino, CEO and Owner of Bridgeway Healthcare in the 2017 AHCA Provider Lounge.  Don discusses his staffing challenges in the ever-changing regulatory landscape.  Don believes that no matter how good your outcomes are, without quality staff, running a successful SNF is going to be a challenge.  Despite all challenges and regulatory uncertainty, Don's buildings have both achieved Five-Star ratings.

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Topics: Staffing

AHCA Provider Lounge Series: A "Gold Standard" Facility

Posted by Kris Mastrangelo on Tue, Jan 16, 2018

C.A.R.E.

Compliance • Audits/Analysis • Reimbursement/Regulatory • Education/Efficiency


Interview with Faye Haverlock, Owner/Manager of Okeechobee Health Care Facility

Kris Mastrangelo, President of Harmony Healthcare International (HHI) interviews Faye Haverlock, Owner/Manager of Okeechobee Health Care Facility in Okeechobee, Floridain the 2017 AHCA Provider Lounge.  Faye has built a "Gold Standard" facility, staying ahead of the industry curve when it comes to the personal care she provides both her staff and residents.  She discusses how she empowers and supports her staff, from ensuring all staff have certified nursing assistant competencies to providing shelter to the families of staff who needed to work through recent storms (Audio transcription below).

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Topics: Staffing

AHCA Provider Lounge Series: Meeting New Staffing Standards

Posted by Kris Mastrangelo on Tue, Jan 09, 2018

C.A.R.E.

Compliance • Audits/Analysis • Reimbursement/Regulatory • Education/Efficiency


Interview with Jim Gomez, President of the California Association of Health Facilities

Kris Mastrangelo, President of Harmony Healthcare International (HHI) interviews Jim Gomez, President of the California Association of Health Facilities (CAHF), in the 2017 AHCA Provider Lounge.  Jim discusses the new staffing regulations facing California healthcare faciliites, as well as the challenges those changes are creating.  (Audio transcription below).

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Topics: Staffing

AHCA Provider Lounge Series: Recruiting and Retaining Caregivers

Posted by Kris Mastrangelo on Tue, Mar 28, 2017

Interview with Brendan Williams, President - New Hampshire Health Care Association

Kris Mastrangelo, President of Harmony Healthcare International (HHI) interviews Brendan Williams, President and CEO of the New Hampshire Healthcare Association (NHHCA), in the AHCA Provider Lounge.  Brendan discusses the staff crisis facing skilled nursing homes.  Not only does Brendan strive to make caregiving an attractive profession to the current generation, he argues that "we can't have people getting poor for taking care of the poor."  (Audio transcription below).

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Topics: Staffing, Five-Star, Quality Measures

AHCA Provider Lounge Series: What the Requirements of Participation Means for Staffing

Posted by The Harmony Team on Tue, Jan 31, 2017

Interview with Deb Meade, Owner - Health Management

Kris Mastrangelo, President of Harmony Healthcare International (HHI) interviews Deb Meade, Owner of Health Management, in the AHCA Provider Lounge.  Deb discusses her facilities' biggest challenge:  staffing.   Deb believes that a profession in long-term care is not just a job, it's a calling.  With that in mind, her top priorities (as well as challenges) are staff retention and continuing education in order to meet the Requirements of Participation.  (Audio transcription below).

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Topics: Staffing, Requirements of Participation

AHCA Provider Lounge Series: Staffing and Quality of Care: It’s all about the Community within the Community

Posted by The Harmony Team on Fri, Jan 13, 2017

Interview with Luanne Rogers, President & CEO - The Courville Company

Kris Mastrangelo, President of Harmony Healthcare International (HHI) interviews Luanne Rogers, President and CEO of the Courville Communities of New Hampshire in the AHCA Provider Lounge.  Luanne discusses how her amazing staff retention rates have lead to improved quality of care - something Luanne is proud to celebrate (Audio transcription below).

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Topics: Staffing

The Art of the Interview: Hiring in the SNF

Posted by The Harmony Team on Wed, Aug 26, 2015

We’ve all been there…you have an opening that is very important to your skilled nursing facility and you need to hire the best candidate for the job. Your organization has invested time, energy and money into sourcing and canvassing leads in an effort to find the ideal fit to join your team. And now it’s time for the face-to-face interview. You think you’re prepared and ready, but are you really? Just because you’ve done countless interviews in the past, it doesn’t mean that you are conducting them in the most effective way possible. The first face-to-face meeting with a potential new hire is crucial on several levels…and not just for you, but also for the candidate.

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Topics: Employment, Staffing, Employee Management

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