HarmonyHelp

With HarmonyHelp, Harmony Healthcare International (HHI) provides an invaluable resource for the entire interdisciplinary team.  Imagine having questions answered by a Harmony HealthCARE Specialist within minutes of the inquiry.  

 

The Knowledge Center is loaded with information that will assist with your daily responsibilities at your facility. This self-help site is broken up into 5 Sections:

  • Manuals
    Rehabilitation, Medicare, RAI, ICD-10, etc.
  • Tools
    ABN Letters, Case Mix Regulations, Forms (Triple Check), etc.
  • C.A.R.E. Community
    Here you can post questions, get involved in conversations or perhaps share best practices that work at your facility.
  • Hot Topics
    Keeping you and your staff up to date on the latest news in the industry. 
  • FAQ (Frequently Asked Questions)
    What issues seem to be trending at facilities across the country, we share them with you! 

The Live Support provides you with access to a Harmony HealthCARE Specialist when you need immediate attention. There are three platforms in which Live Support is offered:

Live Support
8:00 a.m. – 5:00 p.m. EST

  • Ask A Specialist: Submit a question and receive an answer via email (or inside your HarmonyHelp portal).
  • Call: Dial in the 1.800 number and speak via phone to a Harmony HealthCARE Specialist directly.
  • Live Chat: Assist with a question via messaging. 

HarmonyHelp is much more than a simple hotline.  Experts share regulatory changes in real time, enabling health care leaders to assimilate those changes and prepare for the future.  Clients with this elite service will have access to an array of tools including our resource library with Medicare and Rehabilitation Manuals, live chat, ICD-10 Guide, sample forms, and more.  Say “good-bye” to Google and “hello” to HarmonyHelp!