Compliance • Audits/Analysis • Reimbursement/Regulatory • Education/Efficiency
Interview with Gary Kelso, President & CEO of Mission Health Services
Pam Duchene, Vice President of Education and Training at Harmony Healthcare International (HHI), interviews Gary Kelso, President and CEO of Mission Health Services, in the 2018 AHCA Provider Lounge. Gary discusses the culture change that drives his organization and helps his facilities excel in person-centered care. Following Eden Alternative principles, Mission Health Services transform their caregivers into "world-makers". As world-makers, Mission Health employees strive to expand the residents' world beyond the walls of the facilities. By encouraging employees to share their outside world with residents, Mission Health fosters engagement and provides purpose to their staff. Gary posits that when you give your employees purpose, they will stay in their jobs.